Complaint Report Form - Luka Koper d.d.

At Luka Koper, we want to make the complaints procedure as simple as possible for our customers. Therefore, we ask the customers to submit their complaints concerning the billing accuracy or the quality of the service provided exclusively by using the form below. Complaints submitted in any other form will not be considered.

Any other comments, suggestions or questions that do not relate to billing or the service provided should be addressed to info@luka-kp.si.

Type of complaint*
Profit center or department*
Please select the Profit center or Department which will receive the complaint
Profit center or department*
Please select the Profit center or Department which will receive the complaint
Customer No.*
Please insert customer ID number (at the top of the invoice)
Orderer No.*
Please insert the orderer No. stated at the top of the invoice
Company name*
Company name*
Name and surname*
Name and surname*
E-mail*
E-mail*
Phone number*
Phone number*
Complaint case / title*
Complaint case / title*
Invoice No.*
Example: XX-NNNNN/YYYY. If you would like to select more than one invoice, please click the “+” sign at the end of each entry box.
Order No.*
If you would like to select more than one order, please click the “+” sign at the end of each entry box.
Hidden
Complaint date*
DD slash MM slash YYYY
Complaint details/description*
Add attachment
Drop files here or

Max. file size: 64 MB, Max. files: 3.
Hidden
Date of complaint*
DD slash MM slash YYYY
Complaint details/description*
Add attachment
Drop files here or

Max. file size: 64 MB, Max. files: 3.
Required fields*
- I have read and agree to the privacy policy